Cabochon and Crown
Stones with Soul. Jewels with a Past.

At Cabochon and Crown, we take great pride in curating and crafting one-of-a-kind jewelry pieces. We want you to be completely delighted with your purchase—your satisfaction is our priority.

📝 Return Eligibility

If for any reason you are not fully satisfied with your fine jewelry purchase, please contact us within 5 days of receiving your order to initiate a return.

To be eligible for a return:

• Jewelry must be unworn and in original condition.
• All tags must be intact and unremoved.
• Returns will not be accepted if tags are missing or removed.
• The 5-day return window begins on the date your order is marked as delivered, not the date of purchase.

🔄 Return Process

1. Contact us first at [your email or contact page] to initiate your return and receive instructions.
2. Buyer is responsible for return shipping, which must include tracking and full insurance for fine jewelry.
3. A 10% restocking fee will be deducted from your refund once the item is received and inspected.

❌ Final Sale Items

Please note that the following items are non-refundable and final sale:

• Cabochons
• Jewelry tools
• Jewelry-making supplies

These items are excluded from our return policy due to their nature and value as one-of-a-kind or consumable products.

💬 Questions or Concerns?

We’re here to help. If you have any questions about your order or this policy, please don’t hesitate to contact us. We’re committed to providing exceptional service and ensuring you feel confident with your purchase.